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Technology Services | Smartphone Set for Staff & Faculty

Smartphone Setup for Staff & Faculty

Looking for the Smartphone Setup for students?

Below are mobile devices that currently have been tested successfully with Trinity’s webmail service. This list will be updated continuously as we evaluate more devices in the future.

If you do not find your device listed below, it may not be supported by our system. Technology Services cannot guarantee compatibility with every smartphone manufacturer.

Apple Android BlackBerry* Windows Phone
Device Picture of an i-Phone Picture of an Android phone Picture of a black berry phone Picture of a Windows phone
Service MS. Exchange ActiveSync ActiveSync ActiveSync
Email Sync. Yes Yes Yes Yes
Calendar Sync. Yes Yes Yes Yes
Contacts Sync. Yes Yes Yes Yes

*BlackBerry smartphones with OS 10 and above are supported, such as the Z10.

Apple iPhone/iPad

  1. Navigate to the Settings app.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Microsoft Exchange.
  5. Input your full Trinity e-mail address. ie –
  6. Input your password and click Next.
  7. Input server address:
  8. Input domain: trinity-its
  9. Input your username. ie – DoeJ
  10. Input your password.
  11. Click Next to finish.


The following instructions may not be exact due to the many different models of Android phones available.

  1. Open the Mail app and add a new account.
  2. Input your full Trinity e-mail address. Example:
  3. Press Manual setup.
  4. Specify Microsoft Exchange ActiveSync.
  5. Input your password.
  6. Important: Enter the server address:
  7. Press Next and accept the remote security administration prompt to finish.


These instructions below are only valid for BlackBerry smartphones with OS 10 or above.

  1. On the home screen, swipe down from the top of the screen.
  2. Tap Settings and then Accounts.
  3. Add a Microsoft Exchange ActiveSync account.
  4. Input your username and password.
  5. Input the server address
  6. Tap Next and then Done.

Windows Phone

  1. From the App list, click on Email.
  2. Click Add an account and select Outlook.
  3. Input your full Trinity e-mail address. ie –
  4. Input your password.
  5. Tap Sign in.
  6. You will receive a prompt in Outlook which asks you to check your information. Do the following, and then tap Sign in.
    For this field Do this
    Email address Verify that your email address appears correctly.
    Password Tap Show password, and then verify that the password is correct.
    Username Verify that the user name is correct. For example, if your email address is, you would type DoeJ as your username.
     Domain  trinity-its
  7. You may receive a message stating settings cannot be found. Tap Advanced, do the following and then tap Sign in.
    • Important: If you are staff, input the server address
    • Tap Show all settings, and then verify that the Server requires encrypted (SSL) connection setting is checked.

For best service, contact Technology Services using our online Service Request Form. You can also contact us at 202-884-9811. The Technology Services office is located on the first floor of the Payden Academic Center, Suite 122.



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