PaperCut Refund Request Please allow up to one week for Information Technology Services (ITS) to issue print job refunds. Refunds will be credited back to your PaperCut account. ITS will not issue refunds for end-user misconfiguration of print settings, including color print, duplex or blank page accidents. Failure to submit a refund request timely and accurately will prevent refunds from being issued.Email* PaperCut Username* Name* First Last Date Document Failed to Print* MM slash DD slash YYYY Time document failed to print* Name of the document* Number of Pages* Cost* Δ