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Human Resources | Trinity Institute

Trinity Institute

The Trinity Institute is a continuing education and professional development program that will give all of Trinity’s staff and faculty an opportunity to grow and develop, personally and professionally.  It aims to encourage and support a dynamic learning and working environment that aligns with the Office of Human Resource’s (OHR) departmental objectives, which support the University’s overall strategic goals. In order to respond to the diverse needs of our students and community, the Trinity workforce must continually improve its knowledge, skills and abilities.

Trinity Institute Goals

  • To encourage and reward a learning work environment
  • To provide a structured method of professional development which will increase the knowledge, skills and abilities of employees through classroom instruction, seminars, workshops and web based modules.
  • To improve customer service
  • To increase employee retention
  • To promote succession planning

Related Trinity Strategic Goals

  • Goal 1: Enrollment Development
  • Goal 5: Human Resource Development
  • Goal 6: Management Capacity
  • Goal 8: Service to Students and Community
  • Goal 9: Quality, Outcomes and Key Performance Indicators

The Trinity Institute has been restructured to develop two populations of staff, professional staff and management staff. Its purpose is to strengthen the workforce in core competencies and job performance toward strategic goals. Its new focus is to track courses per category, rather than credits. Requirements are different for professional and management staff. Unlike staff, faculty is not required to participate in the Trinity Institute, but is strongly encouraged to take advantage of the courses available.

Track categories

  • Professional staff would follow the professional track and includes all non-exempt and non-supervisory exempt staff.
  • Management staff would follow the management track and includes executive staff (VP level) and supervisory exempt staff.
  • Professional staff may follow the management track at the recommendation of their manager and approval of the Director of Human Resources.

Professional Track: The completion of 1-2 courses in the following categories each year:

  1. Job Knowledge – 1 course
  2. Communications – 1 course
  3. Technology – 1 course
  4. Risk Management – 2 courses
  5. Strategic Focus – 1 course
  6. Electives – 1 course (a course in another category may be used)

Management Track: The completion of 1-2 courses in the following categories each year.

  1. Leadership – 1 course
  2. Job Knowledge – 1 course
  3. Communications – 1 course
  4. Technology – 1 course
  5. Strategic Focus and Outcomes – 1 course
  6. Risk Management – 2 courses
  7. Electives – 1 course (a course in another category may be used as an elective)


List of courses by categories

Job Knowledge:

These courses are defined by job-specific industry standards. They may be taken on or off campus; via online, webinars or teleconferences. Courses taken may not be part of an academic degree program at Trinity. One job knowledge course per year is required for the yearly requirement.

The desired job knowledge courses must be approved by the supervisor and then the Director or Associate Director of HR.


Communications courses are designed to help develop and strengthen the written, verbal and presentation skills of our workforce. In addition, an emphasis on internal and external customer service skills will be stressed. Courses include, but are not limited to:

  1. Identifying Communication Styles
  2. Managing Conflict in Diverse Environments
  3. Customer Service at Trinity
  4. Public Speaking
  5. Professional Journaling
  6. Business Writing
  7. Professional Reports
  8. Email Etiquette
  9. Making Effective Presentations



Technology courses are designed to help develop and strengthen the technology skills of our workforce to improve workplace efficiency and effectiveness. Current courses include, but are not limited to:

  1. MS Word
  2. MS Excel
  3. MS PowerPoint
  4. MS Publishing
  5. MS Project Management
  6. Word Press for Web Content Managers
  7. Moodle
  8. Power Campus
  9. Job-specific systems, applications and software


Policy/Risk Management

Policy/Risk Management courses are intended to assist Trinity in diminishing risk; they focus on Trinity policy and stress ways in which we can manage risk in our day to day tasks. All staff and faculty are required to take at least two courses covered under “Policy/Risk Management” yearly. There is no yearly cap on the number of risk management courses you may take. Courses include, but are not limited to:

  1. Preventing Harassment and Sexual Misconduct
  2. Avoiding Litigation Landmines
  3. Legal and Effective Interviewing
  4. Ethics
  5. FERPA
  6. HIPAA
  7. Managing Student Accommodations
  8. Emergency Management
  9. Mitigating Violence in the Workplace
  10. Supervisory Skills



Strategic courses focus on the university’s strategic plan and specific departmental goals. Emphasis on data gathering and analysis for annual reports, self-study documents and measurements will be covered. Courses include, but are not limited to:

  1. Data Gathering and Analysis
  2. Writing a Self-Study
  3. Strategic Plan Review
  4. Outcomes Assessment
  5. Budget Management
  6. Operational Planning



Leadership courses teach management staff (or aspiring management staff) how to be effective and influential leaders. The focus will be on how to create a motivating work environment to help the workforce reach its full and productive potential. Courses include, but are not limited to:

  1. New Supervisor/Manager Workshop
  2. Leading from the Line (Professional staff may use as an elective)
  3. Leadership Skills for Managers
  4. How to Create a Motivating Environment
  5. Staff Development / Succession Planning
  6. Holding Effective Meetings
  7. Performance Management and Assessment



These courses are for personal development, which are important in addressing the whole employee. A maximum of two electives may be taken per year. Courses include, but are not limited to:

  1. Time Management
  2. Stress Management
  3. Sign Language
  4. Dress for Success
  5. Eldercare
  6. Financial Planning
  7. Retirement Planning
  8. Legal Services
  9. Spanish for the Workplace
  10. Courses in other categories may be used as electives



Because your feedback is valuable, participants will receive an on-line evaluation after each course. Please take time to complete each evaluation as we continue to make improvements.



Upon completion of the yearly requirements, professional and management staff will receive a certificate of achievement.

Trinity Office of Human Resources, 125 Michigan Avenue NE, Washington, DC 20017   Phone: 202-884-9121   Fax: 202-884-9123



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