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Human Resources | Customer Service II

Customer Service II

Friday, October 12, 10:00 AM - 12:00 PM - Main 329

Customer Service Part II expands on the information discussed in Part I by incorporating operational, technological, and interpersonal skills that will help improve efficiency and effectiveness in serving the university’s constituencies.  Learn how to break down the customer service chain to guarantee the delivery of excellent service at each juncture.

Instructor:    Margy Reagan, Director of Alumnae/i Affairs

Credits:         3

Prerequisite: Customer Service I

Please RSVP for this Event

Bookings no longer allowed on this date.

Session Filed Under: For Everyone, All Sessions & Events

Trinity Office of Human Resources, 125 Michigan Avenue NE, Washington, DC 20017   Phone: 202-884-9121   Fax: 202-884-9123



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