Title: Conference Services Student Assistant.
Duties & Responsibilities:
This position acts as an official representative of the University and is responsible for the following: Provide immediate on-duty response for all emergencies as outlined in the TWU Housing and Residential Emergency Preparedness Plan, serve as a liaison between University Police Department and housing guests, oversee all phases of scheduled conference activity on campus, handle guest complaints, comply with request when applicable, and ensure smooth and efficient operations of events. In addition, this position acts as an on-site event attendant providing quality assistance to guests during on campus events.
Staff members must maintain a high standard of personal appearance and follow through with policies and procedures set forth by the Director of Conference Services; interact with the Housekeeping, Maintenance, Catering, and University Police Department to ensure accordance with proper policies and procedures. In addition to the above duties, this position may be required to complete miscellaneous reports and tasks not comprising more than 50% of the total job scope. The position responds to emergency situations and applicants should be familiar with the University Police Department and other agencies the department might work with in emergencies.
Must be a Trinity Washington University student and must be registered for the 2017 Fall Semester classes. Must live on campus. Must be able to dedicate a minimum of 10 hours a week to Conference Services. Experience working within a public-service oriented environment is encouraged, must possess excellent verbal and written communication skills, skills in problem solving, be able to work under pressure and adjust to changes while maintaining great attention to detail. Must have the ability to exercise discretion, independent judgment, and prioritize assignments with minimal supervision. Professional appearance and comportment are required. Knowledge of the city and its various transportation systems is helpful. Must be able to promote departmental and University policies, represent the University, Housing & Residential Services, and Conference Services departments to guests in a positive and supportive manner; show diplomacy while working with individuals from many backgrounds and of all ages. Must be available for various shifts including evenings, weekends and holidays with assigned days off.
Period of Service:
September 5, 2017 – May 27, 2018
Conference Services Student Assistant will be responsible for checking in Conference Housing guests during evening and weekend hours, assisting with Conference Housing guest needs as they arise outside of Conference Services general hours.
Applicant must be able to lift a minimum of 20 lbs. to assist with event setups as needed.
TO APPLY, Email your resume and the hours that you will be available to work in addition to your selected major to firstname.lastname@example.org.
Trinity Washington University is dedicated to the achievement of excellence and diversity among its students, faculty and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.