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Admissions Support/Front Desk Assistant


Admissions Support/Front Desk Assistant

Trinity, a comprehensive university in Washington, D.C. has an immediate opening for an experienced administrative professional.  The Admissions Support/Front Desk Assistant assists the Directors of Admission in the execution of all admissions functions.  Serving primarily as the front- line communication specialist in the Office of Admissions, the incumbent will:


  • Greet all visitors in a professional, pleasant and efficient manner.
  • Manage phone and email inquiries.
  • Schedule and confirm prospective student appointments, including open houses and group visits.
  • Maintain the physical appearance of the reception area.
  • Maintain office procedure manual and provide staff with updates as they occur.
  • Relay admission and financial aid procedures and information to inquires and applicants.
  • Provide reports as needed and requested.
  • Assist with data entry and letter generation as needed and requested.
  • Maintain office inventory and supplies, including information packets and sheets for inquiries and applicants.
  • Posting Admissions events and news to social media channels
  • Sending emails using different email services
  • Arrange and coordinate group tours
  • Process incoming mail by dating and distributing accordingly.
  • Maintain and distribute incoming faxes and admissions general email.
  • Other related duties as assigned.

Ideal candidates will have the ability to work independently in a fast-paced environment.  An employee must be able to work efficiently with many interruptions involving walk-in and telephone inquiries and requests. Desired skills & qualities include:

  • Four or more years of administrative experience, including office support.
  • Excellent communication skills.
  • Solid computer skills including Microsoft Office Suite, and ability to learn to use the student information system.
  • Proven record of exceptional customer service.
  • Highly motivated and detail-oriented.
  • English/Spanish bi-lingual is desirable


The position is available immediately and will remain open until filled.  Candidates should submit credentials to: please include “Admissions Support/Front Desk Assistant” in the subject line.

Trinity is dedicated to the achievement of excellence and diversity among its students, faculty, and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.

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Trinity Office of Human Resources, 125 Michigan Avenue NE, Washington, DC 20017   Phone: 202-884-9121   Fax: 202-884-9123