Community Assistance and Resources
If you have an immediate safety concern on campus, please contact the Department of Public Safety at 202-884-9111 or dial 9111 from a campus phone.
- Child Care Resources
- Domestic Violence Assistance
- Emergency Food Assistance
- Health Services for Family and Women
- Housing Assistance and Shelters
- Information on Cold Emergency Alerts
- Suicide and Crisis Hotlines
- Supplemental Nutrition Assistance Programs (SNAP)
- Temporary Cash Assistance for Needy Families (TANF)
- Transportation Resources
You can’t bring your children to class with you, but you also can’t leave them home alone. Who will help with child care while you work or take classes?
Child Care Aware is committed to providing the best information on locating quality child care and child care resources in communities throughout D.C., Maryland, and Virginia.
DC Department of Human Services offers subsidized child care program helps low-income families pay their child care fees. The child care subsidy is based on an assessment of need, income and family size.
DC Child Care Connection D.C. Child Care Connections Child Care Resource and Referral Center (DC CCR&R) is committed to improving the quality of early care and education services for children and families in the District of Columbia. By partnering with other early care and education organizations in the city, DC CCR&R helps early education and out of school time providers meet high-quality standards, and provides parents and caregivers with information, education and resources that help support their children’s development and learning.
DC Diaper Bank D.C. Diaper Bank works to strengthen families by providing a reliable and adequate supply of free diapers to families in need living in the Washington, D.C. metropolitan area.
Knowledge Learning Corporation Age-appropriate programs and a staff of dedicated teachers ensure that children, from infancy through elementary school, get the positive learning experiences they need. Knowledge Learning Centers operate under various names and are located throughout D.C., Maryland, and Virginia.
Maryland Child Care Resource Network Every community in Maryland is served by 1 of 12 regional child care resource and referral centers.
Virginia Child Care Aware Child Care Aware® of Virginia is a community-based network of early care and education specialists whose purpose is to deliver services to families, child care professionals and communities to increase the accessibility, availability, and quality of child care in Virginia.
YMCA and YWCA YMCAs and YWCAs are dedicated to providing high-quality, affordable child care, including family-centered, values-based programs to nurture children’s healthy development. Centers are located throughout D.C., Maryland, and Virginia
Domestic violence can occur among all ages, genders, races, educational backgrounds, and socioeconomic groups. There is no typical victim. Help is available – here’s where to find it.
National Domestic Violence Hotline 1-800-799-7233
Network for Victim Recovery of DC (NVRDC) 202-724-1727
DC Rape Crisis Center: PO Box 34125, Washington, DC 20043: 202-232-0789. 24-hour hotline: 202-333-RAPE
Domestic Violence Intake Center: DC Superior Court Room 4235, 500 Indiana Avenue NW, Washington, DC 20001: 202-879-0152. Satellite Office: 1328 Southern Avenue SE, Suite 311 Washington, DC 20032: 202-561-3000
My Sister’s Place Counseling Center: 202-529-5261. 24-hour hotline: 202-529-5991
Montgomery County Abused Persons Program: 240-777-4210. 24-hour hotline: 240-777-4673
Prince George ‘s County Family Crisis Center: 301-779-2100. 24-hour hotline: 301-731-1203
Sexual Assault Center: 301-618-3154
Alexandria Battered Women’s Shelter: 421 King Street Suite 400, Alexandria, Virginia, 22314
Doorways Battered Women’s Emergency Shelter and Safe House: PO Box 10085, Arlington, Virginia 22210: 703-237-0881
Fairfax Battered Women’s Shelter: 1850 Cameron Glen Road Suite 600, Reston, Virginia 20190: 703-435-4940
Student Affairs can provide students access to our food pantry to assist with short terms needs. If you need assistance please call Meechie Bowie, Dean of Student Services at 202-884-9611 or email firstname.lastname@example.org.
The Capital Area Food Bank’s Hunger Lifeline is an emergency food assistance referral service for the residents of the DC Metropolitan area including the District of Columbia, Montgomery and Prince George’s Counties, and Northern Virginia that connects individuals and families seeking immediate aid with a neighborhood CAFB partner agency. If you need assistance call (202) 644-9807 or for more information please email email@example.com
Servicios en español
Para recibir ayuda en español, llame al Capital Area Food Bank al (202) 644-9807 entre las horas de 8:30am y 5:00pm. Usted será conectado/a con alguien que hable español y que le pueda dar una referencia para recibir ayuda de un almacén de alimentos en el área en donde usted vive. Generalmente, se puede encontrar un sitio donde usted pueda recibir ayuda el mismo día de su llamada.
Additional Area food pantry information:
St. Anthony of Padua, 1029 Monroe St NE 202-250-8208. Hours are every Wednesday from 9:30-1:00pm. They do require a referral which the Hunger Lifeline can provide.
Family and Youth Outreach Development: 24 Kennedy St NW 202-722-5220. Open Fridays from 11am-1pm
National Baptist Memorial Church: 1501 Columbia Rd NW Phone: 202-265-1410. Open the 2nd and 4th Saturday of the month from 9am-1pm
Mt. Rona Baptist Church: 3431 13th St NW 202-483-9762. Wednesday 1pm-5pm. This site requires a referral
If you are having a medical emergency, contact Campus Safety at 202-884-9111 or on campus x9111 immediately.
The Trinity Washington University Health and Wellness Center provides routine primary care, women’s health and counseling services Monday-Friday between 9am – 5pm. You may walk in or schedule an appointment. All full time, part time, day, evening and weekend students are eligible to receive care. Care is generally provided at no cost to the student however, we may bill your insurance so please bring your insurance card with you to your visit. There are fees for some services and screening tests. The Health and Wellness Center is located in Main 461 (4th floor of Main Hall. Phone: 202-884-9615
Mary’s Center: 2333 Ontario Road NW, Washington, DC 20009. Phone: 202-483-8196
Washington Hospital Center: 110 Irving Street NW, Washington, DC 20010 Phone: 202-877-7000
Holy Cross Hospital: 1500 Forest Glen Road, Silver Spring, Maryland 20910 Phone: 301-754-7000
Mobile Medical Care: 9309 Old Georgetown Road, Bethesda, Maryland Phone: 301-493-2400
Alexandria Neighborhood Health Center: 3804 Executive Avenue, Alexandria, Virginia 22305: 703-519-1725
District of Columbia
Centro Maria: 650 Jackson Street NE, Washington, DC: 202-635-1697. For young women studying and/or working, affordable accommodations in a secure and friendly environment
DC Emergency Shelter Hotline, United Planning Organization (UPO): Phone: (202) 399-7093 Toll Free: (800) 535-7252
This is a gate keeping and transportation service for District residents seeking homeless shelter services. UPO manages hourly totals of the number of shelter beds available for both singles and families. UPO operates hypothermia vans that respond to individuals and families in need of immediate shelter during the winter months.
House of Ruth – Madison Emergency Shelter – for single women experiencing domestic violence: 651 10th Avenue NW, Washington, DC 20002: 202-547-2600. For families: 202-347-2777
N St. Village – For single women 18 and over: 1333 N Street NW, Washington, DC: 202-939-2076. After 4pm: 202-387-5464
SOME (So Others Might Eat) SOME provides transitional housing for single adults and families. These programs offer clients a safe, supportive living environment where they can address the issues that led them to become homeless. Office address: 71 ‘O’ Street, NW Washington, DC 20001 Phone: 202.797.8806 firstname.lastname@example.org
The Prince George’s County Department of Social Services provides information, assistance and referrals to County residents who are facing homelessness or an eviction. If you need information about Section 8 and other County housing options, please call the Department of Housing & Community Development at 301-883-5501 or go to Housing & Community Development.
If you are facing eviction or foreclosure, you can call the Department of Social Services Homelessness Prevention Program at (301) 909-6362. This program provides:
- Screening of applicants to determine eligibility
- Interviewing and assessment
- Counseling, information and referral
- Landlord and tenant mediation
- Follow-up and linkages to other available resources
- On-going community outreach and training through the Community Outreach Program (COP).
You may be eligible to receive financial help to pay your rent or mortgage if you are faced with a crisis that may result in an eviction, foreclosure or homelessness. You can also get help by calling the following organizations:
- Catholic Charities in Forestville (301) 568-9529
- Community Ministries, Seat Pleasant (301) 499-2319
- Laurel Advocacy & Referral in Laurel (301) 776-0442
- United Communities Against Poverty (UCAP) in Capitol Heights at (301) 322-5700.
Virginia Williams Family Resource Center – Primary referral office for shelter and housing assistance: 25 M Street SW, Washington, DC: 202-863-1370.
Information on Cold Emergency Alerts
A Cold Emergency Alert is called when the temperature falls, or is forecasted to fall, to 15˚F or below including wind chill, or 20˚F, including wind chill, and one or more of the following conditions exists:
- Steady precipitation for 60 consecutive minutes
- Snow accumulation of 3 inches or more
- Other meteorological conditions or threats as determined by HSEMA
Under a Cold Emergency, additional services and supports are put in place to protect homeless residents beyond what is provided in the Winter Plan during a Hypothermia Alert. These additional measures are put in place to ensure all residents, workers and visitors are protected from extreme cold weather to prevent illness, injury, and death.
To request support for DC residents who are homeless and on the street now, contact the Shelter Hotline at email@example.com, (202) 399-7093, 211, or 1(800) 535-7252 (for toll-free calls from a pay phone).
Pets should be brought indoors during hypothermia alerts and extreme cold weather. To report cruelty, neglect, and animal emergencies 24 hours a day, call the Washington Humane Society at (202) 723-5730.
For suicide prevention and emotional crisis (when you feel you can’t go on) let someone know your pain; crisis counselors are waiting for your call.
USA National Suicide Hotlines – Toll-free, 24 hours, 7 days a week: 1-800-SUICIDE or 1-800-273-TALK
Crisis Helpline: 888-7-WE-HELP
MD Crisis Hotline: 800-422-0009
Prince George ‘s Community Crisis Services: 301-864-7161; 301-927-4500
Montgomery County Hotline: 240-777-4000
Supplemental Nutrition Assistance Programs (SNAP)
Supplemental Nutrition Assistance Program (SNAP) is the new name for the federal Food Stamp Program. Households typically have to meet income standards to qualify for benefits, applications processes vary state, and information and links to resources are listed below.
District of Columbia
The Districts’ SNAP program helps low-income residents and families buy the food they need for good health. You can apply for benefits by completing a State application form. Benefits are provided on an electronic card that is used like an ATM card and accepted at most grocery stores and some farmers’ markets.
Most households do not have a resource limit. Some households that include a person who is disabled or who is age 60 or older may have only up to $3,250 in resources. Certain resources are not counted, such as a home and lot. Also, the resources of people who receive Supplemental Security Income (SSI) or benefits under the Temporary Assistance for Needy Families (TANF) program are not countable.
The Maryland SNAP / Food Supplement Program (FSP) formerly known as Food Stamps helps low-income households buy the food they need for good health. Everyone has the right to apply for FSP. For many applicants, we do not look at assets or resources when determining eligibility for FSP. Click here to download the Income Guidelines
Applicants must file an application and be interviewed. All financial and technical eligibility factors must be met prior to issuance of FSP benefits, with the exception of Expedited Food Supplement benefits. Some people who have little or no money qualify for benefits food right away. They must only have an interview and verify identity.
File an application with your Local Department of Social Services. Click here for a list of local departments to apply in person. You may also file an application by mail, fax or to apply online, go to www.marylandsail.org.
Administered through the Virginia Department of Social Services, a SNAP account can be established for eligible households and automatic deposits are made into the account each month. To access the account, recipients will receive an EBT Card, which will debit the account each time eligible food items are purchased. A secret Personal Identification Number (PIN) is required to use the card. SNAP can be used like cash to buy eligible food items from authorized retailers. Authorized retailers will display either the Quest logo or a picture of a Virginia EBT card.
Screening for Eligibility & Applying:
Option 1: Screen for eligibility and/or apply online through CommonHelp
Option 2: Bypass eligibility screening and submit an application manually. Fill out an “Application for Benefits” from the forms section on this page and return it to your local department of social services.
Temporary Cash Assistance for Needy Families (TANF)
Temporary Cash Assistance for Needy Families (TANF) provides cash assistance to needy families with dependent children when available resources do not fully address the family’s needs and while preparing program participants for independence through work. Adults with dependent children applying for or receiving TANF must meet financial and technical eligibility requirements.
Conditions of eligibility include cooperation with child support, participation in work activities and compliance with substance abuse provisions. Earned and unearned income cannot exceed the benefit level paid for the assistance unit size and assets are limited to $2,000.00. Sanctions may be imposed for program noncompliance.
General Program Requirements
In order to qualify for this benefit program, you must be a resident of the District of Columbia, either pregnant or responsible for a child under 19 years of age, a US national, citizen, legal alien, or permanent resident, have low or very low income, and be either under-employed (working for very low wages), unemployed or about to become unemployed.
Need help getting from one place to another? Looking for medical transportation options? Bus, train, and Metro information is close at hand!