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Operations Coordinator Needed in VA





NCB Capital Impact (NCBCI) is the home for   The Green House Project (GHP).  GHP is designed to foster rapid   replication of The Green House model of nursing home replacement – creating   10 – 12 person homes providing skilled long-term care in place of existing   institutions.  GHP seeks to inspire the adoption of The Green House   model; create a supportive policy and consumer environment, develop tools to   support redevelopment of institutions’ physical, operational, and cultural   environments; provide direct technical assistance to facilitate the   construction, operation, and quality improvement of Green House projects; and   implement an on-going, self-sustaining replication center at the end of the   grant funding period.

Operations Coordinator will support the work of the Peer Network Director, in   collaboration with The Green House Project team, through   administrative/office management support, peer network/ customer management   and communication, calendar management, management of peer network webinars   and phone calls, assistance with training coordination, tool development and   other program needs.

This position will support two major functions of The Green House Project.
Support Peer Network Director 50 %
Support General Administration and Leadership 50%

The Operations Coordinator will be based at   the national Green House Project office at NCB Capital Impact’s Operations   Center in Arlington, VA, and will report to the Operations Manager who will   coordinate job duties to provide  support services for the Peer Network   Director, Program Director, and chief Operations  Officer.
The day-to-day responsibilities for the role are as follows:
1. Assisting the Peer Network Director, Director, and COO with information   management and providing general administrative support.
Representative tasks include:
Scheduling and maintaining calendar of communication activities in support of   the GHP Peer Network, in collaboration with the Peer Network
Director, Greenhouse   adopters and others.
Supporting the   Director and COO with calendar management, meeting scheduling, material   preparation for meetings and conferences.
Assisting with coordination of GHP Peer Network meetings, which includes   handling logistics and sending confirmations,
disseminating/shipping   handouts and resource materials, and preparing presentation charts, graphics,   and PowerPoint slides, as required.
Assisting with   research and development of project tools, in coordination with the Peer   Network Director, Director, and COO
Responding to general email and telephone inquiries from Green House adopters   for information and resources.
Performing general administrative tasks, including maintaining the   inventory of program materials and managing Peer Network files;
drafting, typing,   editing and proofreading correspondence, and disseminating program materials.
Attending monthly Green House Project team meetings and taking notes.
Performing online research, as required.
Other duties, as assigned.

2. Providing administrative support to the Project teams.
Representative tasks   completed include:
Coordinating the production of project training materials

3.             Provide administrative support   to the Project at large under the supervision of the Operations Manager
Updating and/or drafting   content on The Green House Project Web site
Monitoring and reporting website, LinkedIn and Facebook activity to   the Marketing and Resource Specialist
Responsible for Web analytics of The Green House Project’s online   communication channels.  Web Analytics is the measurement,
collection, analysis   and reporting of internet data for purposes of understanding and opitimizing   web usage
Updating content in   the Zoho database (or other tracking tool), with attention to data quality
Providing event   management support to the Operations Manager

Bachelor’s Degree, 2-4 years of relevant   hands-on progressive work experience. High attention to detail, strong   organizational skills, excellent written and oral communications skills,   basic typing skills (required), proficiency with Microsoft Office (intermediate   level, proficiency with Website usage (intermediate level), Intermediate   proficiency in use of social media platforms, generating and editing content,   knowledge of Web applications is a plus or the ability to learn a host of   systems  within a few weeks

Ellen Stewart | Human Resources | NCB
2011 Crystal Drive | Suite 800 | Arlington, VA 22202
Tel (703) 302-8008 |

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