Congress Heights Community Training & Development Corporation will be offering a Customer Service/Retail Training Course designed to introduce students to basic customer service skills beginning July 30th. This 12-week course is FREE to DC residents 18 years of age and over and will cover such topics as Job Readiness, Diversity on the Job, Interview Performance, Building Relationships with the Customer and Product Features.
At the conclusion of the course, students will have acquired the skills necessary to work in the customer service industry. Upon successful completion, students will received job placement assistance.
Classes will be held at two convenient locations and a day and evening class schedule will make it convenient for those already in the workforce.
If you are interested or know someone that is, please contact CHCTDC! Spaces are filling up fast so call and register TODAY!