How do I view my official class list? [Self-Service]
The official class list can be found in Self-Service, Trinity’s registration and enrollment platform. To view the official enrollment, follow these steps below. Login to Self-Service. Self-Service is the shopping cart icon at the top of the main Trinity webpages:You can also reach Self-Service directly at http://selfservice.trinitydc.edu/. Once on the Self-Service main page, login using...
Why won’t my file picker or file browser load?
The file picker/browser opens in a new, pop-up window and is powered by Javascript. Therefore, for the file picker to work properly, you must allow pop-ups for Moodle and have your Javascript enabled in whichever browser you are using. It’s also possible the you have a temporary file or cookies saved in your browser that...
How do I adjust my pop-up blocker settings?
For Moodle to function properly, you need to make sure that your browser currently allows pop-ups (and JavaScript). To check and adjust your pop-up blockers, follow the instructions for your browser. Google Chrome Images for version 67.0.3396.87 (Fall 2018) Click the Chrome menu icon (three dots) on the browser toolbar. Select “Settings” option. Scroll down...
I’ve received an “Invalid JSON string” error. What do I do?
An invalid JSON error can occur for many reasons. The most common issue is usually associated with a file upload attempt, and can occur when: Attempting to upload a file with the same name as another already-uploaded file; Attempting to upload a file that is too large for the system (Sitewide the limit is 64MB;...
How do I take a screenshot?
If you encounter any problems or issues in Moodle, especially any errors messages, please let the Moodle Help Desk know by sending a screenshot of the message, along with your Moodle support ticket. On Windows-based computers with a standard keyboard, simply click the “Print Scrn/SysRq” button, found in the upper right area of your keyboard...