Related: Assessment, Grades, How To - Student

How To – Student

Why is my course grade percentage incorrect?

April 30, 2014 - Moodle has many different ways of calculating grades. One common method is what Moodle calls a ‘Sum of Grades’ aggregation. This means that Moodle adds up all the points you’ve earned (186, in the example below) and divides that by all the possible points (200) to get your course percentage/grade (93%): This is great when all of your assignments have been graded and are in the system. However, when the instructor adds an assignment to Moodle, but doesn’t enter a grade for you for it yet, that can falsely (negatively) impact your course total. This is because your total number … Continue reading
1387 Read comments (0)     Add Comment

Why won’t my file picker or file browser load?

April 16, 2014 - The file picker/browser opens in a new, pop-up window and is powered by Javascript. Therefore, for the file picker to work properly, you must allow pop-ups for Moodle and have your Javascript enabled in whichever browser you are using. It’s also possible the you have a temporary file or cookies saved in your browser that could be effecting the Javscript’s function. To fix this issue, try these troubleshooting steps. First, verify that your browser currently allow pop-ups from Trinity’s Moodle site. If pop-ups are not allowed, follow these steps to allow them. Check that your Javascript is enabled. If it … Continue reading
1382 Read comments (0)     Add Comment

How do I view my grade for an assignment I submitted through Moodle?

March 10, 2014 - You can view the grade and feedback for a specific upload assignment activity through that actual assignment. To view your grade and feedback for assignment where you uploaded your file or files: Login to Moodle. Click on your course in your “My Courses” block. Locate the assignment on the main page of the course. Click on the name of the assignment. On the assignment page, scroll down beneath the instructions/description for the assignment. Your instructor’s grade and any feedback information will be there: Note: your original assignment will also be listed there. Continue reading
1353 Read comments (0)     Add Comment

How do I view my grades throughout the course? [version 2.6]

September 4, 2013 - Your instructor may assign homework activities, quizzes, online discussions, or various other graded assignments through Moodle. If your instructor is maintaining the Moodle gradebook, you can view your progress, grades, and feedback for all your assignments in the course this way: Login to Moodle. Click on your course in your “My Courses” block. Locate your “Administration” block for that course. This block is usually in the left column, under the “Navigation” block. Note: if you do not see your “Administration” block there, it is possible that you ‘docked’ your “Administration” block at some point to get it out of the … Continue reading
1329 Read comments (0)     Add Comment

How do I adjust my pop-up blocker settings?

July 25, 2013 -  For Moodle to function properly, you need to make sure that your browser currently allows pop-ups (and javascript). To check and adjust your pop-up blockers, follow the instructions for your browser: Internet Explorer 9 (IE) Click the IE menu on the browser toolbar: Click on the “Internet options” choice from the menu that appears. In the “Internet Options” window, click on the “Privacy” tab. In the “Pop-up Blocker” section, you can either turn of the pop-up blocker entirely by unchecking the box next to “Turn on Pop-up Blocker” or add an exception by clicking on the “Settings” button. If you … Continue reading
1202 Read comments (0)     Add Comment

How do I find my course in Moodle as a student?

July 22, 2013 - All courses are loaded into Moodle as unavailable to students. Once the instructor has added resources, s/he will make it available to students. (Instructors – can’t remember how? Follow these instructions on making your course available to students.) For students: Verify that you are registered for the course. You can view your registration information in Self-Service, https://selfservice.trinitydc.edu/. Login to Moodle: http://moodle.trinitydc.edu/. Check your ‘My Courses’ block in the upper right corner of the Moodle homepage: You can also find your courses listed in the center section of the Moodle homepage, near the bottom, under the “Search courses” box: If you … Continue reading
1190 Read comments (0)     Add Comment

My assignment upload looks different. How do I upload when I’m allowed to submit multiple files?

March 28, 2013 - How to upload to a multiple-file assignment* on Moodle: Login to Moodle (http://moodle.trinitydc.edu/) with the same username and password you use for your Trinity email account. Once you are logged in, click on the course for which you wish to submit your assignment. Once in the course, click on the assignment. If the assignment is open for submission and a multiple-files-allowed assignment, you will see a screen that contains an “Upload files” button: *Note: if it’s a single-file-allowed assignment, the button will read “Upload a file…” In that case, use these single-file instructions instead. On the next screen, click the … Continue reading
1148 Read comments (0)     Add Comment

I’ve received an “Invalid JSON string” error. What do I do?

January 22, 2013 - An invalid JSON error can occur for many reasons. The most common issue is usually associated with a file upload attempt, and can occur when: Attempting to upload a file with the same name as another already-uploaded file; Attempting to upload a file that is too large for the system (Sitewide the limit is 64MB; however, individual classes may vary—you can check your course settings); Attempting to upload a file type that the system doesn’t recognize; or Attempting to upload a file with a period or special characters in the file name. Another common cause of this issue is the … Continue reading
1046 Read comments (0)     Add Comment

How do I take a screenshot?

January 3, 2013 - If you encounter any problems or issues in Moodle, especially any errors messages, please let the Moodle Help Desk know by sending a screenshot of the message, along with your Moodle support ticket. On Windows-based computers with a standard keyboard, simply click the “Print Scrn/SysRq” button, found in the upper right area of your keyboard (see image below). This will copy your entire screen to your computer’s clipboard. To paste the captured image in an email, place your cursor in the body of the email and press the “Ctrl” and “V” keys together. This will paste the clipboard contents (your … Continue reading
1039 Read comments (0)     Add Comment

How do I upload to an assignment my professor created in Moodle?

December 20, 2012 - How to upload to a single-file assignment* on Moodle: Login to Moodle (http://moodle.trinitydc.edu/) with the same username and password you use for your Trinity email account. Once you are logged in, click on the course for which you wish to submit your assignment. Once in the course click on the assignment. If the assignment is open for submission, you will see a screen that contains an “Upload a file” button: *NOTE: If the button reads “Upload files” instead, please follow these instructions for submitting to an assignment when multiple files are allowed/expected. On the next screen, click the “Choose a … Continue reading
931 Read comments (0)     Add Comment


For more information, contact Moodle Support, MoodleSupport@trinitydc.edu.


For more information, contact Moodle Support, MoodleSupport@trinitydc.edu.