Related: Job Library

Membership and Aquatics Manager

 
 

Part Time Position – 25 – 30 hours a week

Preferred schedule is 3p – 8p Monday through Friday.  Additional hours based off of availability for swim instructing.

Proposed pay rate:  $15 per hour plus $20 per hour swim lesson instructing fee (if applicable)

Reports to:  Trinity Center Director

Aquatic Operations

Provide a safe environment for all patrons of the pool area; supervise lifeguards; oversee aquatic programming and rental clients; schedule and conducts swim lessons; and administer pool chemicals as the Certified Pool Operator.

ESSENTIAL JOB FUNCTIONS

Maintain all areas of the swimming pool and spa to create a safe, clean and healthy environment

  • Monitor the health and safety of patrons in and around the pool area; ensure lifeguard is properly positioned on the deck and performing duties appropriately
  • Observe and enforce safety rules and regulations; educate patrons of rules; ensure lifeguard and instructors are observing and enforcing safety rules and regulations
  • Respond quickly and efficiently to all emergency situations; alert lifeguard of any areas of concern in the pool area; perform first aid and/or CPR as needed; serve as a lifeguard when necessary
  • Clean pool, deck, and other areas of the facility; monitor that personnel assigned to do such tasks complete them accurately and as scheduled
  • Ensure swimming and pool equipment are in proper working order; inspect pool areas and equipment and recommend maintenance and repair as needed
  • Administer pool chemicals and monitor inventory levels of chemicals, reagents and supplies
  • Use appropriate judgment in responding to customer service situations as they arise
  • Prepare and complete monthly reports accurately and in a timely manner

 

Oversee Aquatic Programs and Rental Clients

  • Lead and direct the day-to-day activities of the Aquatic Center; serve as an information resource for staff and our clients; receive and evaluate complaints, resolving when possible or referring to the Director if needed
  • Act as the liaison between private swim lesson clients and part-time swim instructors.  Effectively communicate with clients the appropriate class enrollment level for their needs.  Coordinate and organize swim class and lesson schedule.  Conduct swimming lessons, as needed.
  • Communicate rental event information to lifeguard and coordinate set-up / breakdown needs with student workers
  • Maintain a monthly inventory log of supplies, equipment and/or products

Membership and Fitness Operations

Provide a high level of customer service to current and prospective members.  Increase corporate and community memberships.

 

ESSENTIAL JOB FUNCTIONS

  • Actively participate in the member retention process by providing a high level of service to all existing members and through the creation of value added programs
  • Act as point of contact for potential members.  Respond to walk-in, email and phone inquiries regarding memberships and programs.  Conduct tours of the facility for new clients and potential members (walk-ins and by appointment)
  • Assist with executing marketing plans
  • Create monthly sales and membership reports
  • Evaluate current fitness classes and member programs.  Develop plan to increase revenue from member services and programs (i.e., Personal Training and tennis programs).
  • Address member complaints and resolve issues and concerns promptly
  • Supervise on-shift student Building Managers and support staff
  • Work with Assistant Director of Operations on streamlining current membership process and in training staff on any changes to the current office operations
  • Consistently look for opportunities to elevate our current service levels
  • Create newsletter for members featuring programs, exercise and nutrition tips and quarterly facility information
  • Serve as a substitute Group Exercise instructor (if applicable)

Perform other duties as assigned.

MINIMUM QUALIFICATIONS

  • Minimum of one-year experience in an aquatics related management position
  • Minimum two years experience in fitness sales and management preferred
  • B.A. or B.S. degree earned or in process of earning in recreation, fitness, business management, or related field preferred
  • Certified as a lifeguard, CPR and First Aid (WSI or LGI preferred)
  • Certified as a Pool Operator or able to sit for the test if not already certified
  • Certified as a Group Fitness instructor
  • Customer service oriented, outgoing and friendly
  • Strong communication, organization and leadership skills
  • Energetic, enthusiastic and punctual
  • Ability to take initiative, ownership and prioritize tasks
  • Strong presentation skills with the ability to motivate and engage others
  • Proficient in appropriate computer skills and office equipment (knowledge of Microsoft Publisher and PowerPoint is helpful)
  • Professional manner, discretion and appearance

Please submit a letter of application addressing qualifications for the position along with a complete c.v. to: trinityjobs@trinitydc.edu. Please reference “Membership and Aquatics Manager”  in the subject line.

Trinity is an Affirmative Action/Equal Access/Equal Opportunity Employer dedicated to the achievement of excellence and diversity among its students, faculty and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.

This entry was posted in Job Library. Bookmark the permalink.

Comments are closed.


Trinity Office of Human Resources, 125 Michigan Avenue NE, Washington, DC 20017
humanresources@trinitydc.edu   Phone: 202-884-9121   Fax: 202-884-9123